Communications Breakdown

As you will have seen from Phil’s post, we had a rather inconvenient internet failure last week. Apparently when our new router was installed earlier in the year, the engineer left the cable to the old one unterminated, which was causing lots of noise on the system and affecting the rest of the street and surrounding area. So last week they fixed the issue by essentially blocking us off, rather than tracing the real source of the problem – and then acting surprised when we complained about losing our service!

However, a new engineer visited yesterday, got straight to the root of the problem and, after a bit of rewiring (accompanied by a modicum of swearing) had us back online within an hour.

I’ve caught up with emails again, placed several urgent orders for packaging and other supplies, paid the bills, processed all the orders that have arrived in the meantime and we’re pretty much back to normal. I’m about 3-4 days behind on sale orders, or, putting a positive spin on things, most (not quite all) orders placed before the 28th have been posted.

I’ve also double checked all orders and issued refunds to three or four people that hadn’t had the sale discount deducted. I’ve also had a couple of orders with the incorrect shipping options selected, so in those cases we will need to issue invoices to cover the extra postage costs.

Onto something a bit more relevant that might actually interest some of you – here’s another of our new models to look forward to next year – or part of it at any rate. This is the hull master of the Neo-Soviet Mammont heavy tank, which is another 6mm model that I’ve scaled up to 15mm. It’s been restyled to match the other recent Neo-Soviet releases, and the hull will be in five parts – the main body of the hull plus four track units. As for the turret, that has already gone for moulding so I’ll show that off once we have castings. Phil delivered a master mould earlier this week, so if I have a bit of time I’ll photograph some of the new bits from that.