{"id":11079,"date":"2020-04-06T10:00:55","date_gmt":"2020-04-06T09:00:55","guid":{"rendered":"http:\/\/www.brigademodels.co.uk\/Blog\/?p=11079"},"modified":"2020-04-07T11:05:49","modified_gmt":"2020-04-07T10:05:49","slug":"service-update","status":"publish","type":"post","link":"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/04\/service-update\/","title":{"rendered":"Service Update"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><fb:like href=\"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/04\/service-update\/\" action=\"like\" colorscheme=\"light\" layout=\"standard\"  width=\"450px\" size=\"small\"><\/fb:like><\/div><\/div><p>We&#8217;re still ploughing on amid the lockdown, orders are up a little on what we&#8217;d usually expect this time of year so you&#8217;re all obviously keeping busy hobby-wise. As previously mentioned, we&#8217;re trying to limit our trips to the post office and workshop so there could be a 3-4 day lag between orders being received and sent out, but we are keeping up with demand currently. And of course it&#8217;s Easter next weekend, so we&#8217;ll be off for four days anyway.<\/p>\n<p>One thing that has come to our attention is the suspension of Royal Mail services to certain parts of the world &#8211; there&#8217;s a full list on their website <a href=\"https:\/\/personal.help.royalmail.com\/app\/answers\/detail\/a_id\/5317\/~\/international-incident-bulletin\">here<\/a>.<\/p>\n<p>Of the countries currently under suspension, the only one we would expect to receive orders from is New Zealand &#8211; we have a number of regular customers in the land of the long white cloud. Currently there are no Royal Mail or Parcelforce services, some couriers aren&#8217;t shipping there and those that do are either eye-wateringly expensive or slow (14 day+) economy services (and still not cheap). So if we do receive any orders from there, we&#8217;ll contact you about options. We can either hang onto the order until services resume, or we can investigate available couriers, but we might need to make an additional charge depending on how much these cost. <\/p>\n<p><em>**EDIT** &#8211; typical ! The day after we posted this, New Zealand was no longer listed as Under Suspension, so we should be OK to post there again.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"11081\" data-permalink=\"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/04\/service-update\/nz\/\" data-orig-file=\"https:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/04\/NZ.jpg\" data-orig-size=\"487,600\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"NZ\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/04\/NZ.jpg\" src=\"http:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/04\/NZ.jpg\" alt=\"\" width=\"487\" height=\"600\" class=\"aligncenter size-full wp-image-11081\" \/><\/p>\n<p>Another show update, which is not unexpected, is that Broadside has been postponed &#8211; the Milton Hundred club are hoping to reschedule for later in the year, possibly in the weekend vacated by SELWG, but as the venue in which the show is held is currently closed, nothing can be finalised for some time.<\/p>\n<p>Tomorrow we&#8217;ll be starting a 3-day streak of new releases in the Small Scale Scenery range. Like all our releases over the next few weeks, they will all be discounted for the first three weeks following release, and each for each purchase we&#8217;ll be making a small donation to the <a href=\"https:\/\/www.helpthemhelpus.co.uk\/\">HEROES<\/a> fund for NHS workers. And yes, we&#8217;ll probably remind you of this in every post we make during that time and we make no apologies for it.<\/p>\n<p><a href=\"https:\/\/www.helpthemhelpus.co.uk\/\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"11034\" data-permalink=\"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/03\/we-can-be-heroes\/heroes\/\" data-orig-file=\"https:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/03\/HEROES.jpg\" data-orig-size=\"200,56\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"HEROES\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/03\/HEROES.jpg\" src=\"http:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/03\/HEROES.jpg\" alt=\"\" width=\"200\" height=\"56\" class=\"aligncenter size-full wp-image-11034\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re still ploughing on amid the lockdown, orders are up a little on what we&#8217;d usually expect this time of year so you&#8217;re all obviously keeping busy hobby-wise. As previously mentioned, we&#8217;re trying to limit our trips to the post &hellip; <a href=\"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/04\/service-update\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":11081,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[29,32],"tags":[],"class_list":["post-11079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shipping-stories","category-updates-and-general-waffle"],"views":1950,"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/04\/NZ.jpg","jetpack_shortlink":"https:\/\/wp.me\/p26BWy-2SH","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":11256,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/06\/postage-increase-to-usa-advanced-warning\/","url_meta":{"origin":11079,"position":0},"title":"Postage Increase to USA &#8211; Advanced Warning","author":"Tony","date":"June 7, 2020","format":false,"excerpt":"The Royal Mail have recently given notice of an increase in their prices to the USA; it's a result of the decision by the US Postal Service to increase the prices they charge other postal services to deliver overseas mail within the US (it's known as the 'last mile' delivery).\u2026","rel":"","context":"In &quot;Shipping Stories&quot;","block_context":{"text":"Shipping Stories","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shipping-stories\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2013\/04\/RoyalMail.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2013\/04\/RoyalMail.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2013\/04\/RoyalMail.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2013\/04\/RoyalMail.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":13426,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2023\/01\/hacked\/","url_meta":{"origin":11079,"position":1},"title":"Hacked!","author":"Tony","date":"January 13, 2023","format":false,"excerpt":"Not us, fortunately, but it appears that the Royal Mail have been hit by a cyber attack that has severely affected their ability to ship parcels overseas. The current advice is not to send any new packages until the situation is resolved, and any that are already in the system\u2026","rel":"","context":"In &quot;Shipping Stories&quot;","block_context":{"text":"Shipping Stories","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shipping-stories\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/01\/CyberAttack.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/01\/CyberAttack.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/01\/CyberAttack.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/01\/CyberAttack.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":11815,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2020\/12\/service-and-eu-shipping-update\/","url_meta":{"origin":11079,"position":2},"title":"Service and EU Shipping Update","author":"Tony","date":"December 24, 2020","format":false,"excerpt":"After a last minute blitz on orders, we've shipped out everything that arrived before 4pm yesterday. Obviously it's Christmas, and the postal service seems to be in a bit of a mess currently, so they might take a while to arrive, but they are at least on their way. The\u2026","rel":"","context":"In &quot;Shipping Stories&quot;","block_context":{"text":"Shipping Stories","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shipping-stories\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/12\/skynews-royal-mail_5215242-e1608809431583.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/12\/skynews-royal-mail_5215242-e1608809431583.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/12\/skynews-royal-mail_5215242-e1608809431583.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2020\/12\/skynews-royal-mail_5215242-e1608809431583.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":780,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2012\/05\/going-postal\/","url_meta":{"origin":11079,"position":3},"title":"Going Postal","author":"Tony","date":"May 23, 2012","format":false,"excerpt":"I sat and did the Brigade post this week, as I do every week - weighing packages, printing out labels, writing customs tickets etc. And for the third week in a row, I took a sharp intake of breath at the end of it all. If you're outside the UK\u2026","rel":"","context":"In &quot;Shipping Stories&quot;","block_context":{"text":"Shipping Stories","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shipping-stories\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":16791,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2025\/08\/tariffs-and-tribulations\/","url_meta":{"origin":11079,"position":4},"title":"Tariffs and Tribulations","author":"Tony","date":"August 15, 2025","format":false,"excerpt":"It's Friday, so this should be our weekly new release post. But it's not - we've had to put that on hold for a more important announcement. Unless you've been hiding from the news under a blanket lately (and who can blame you?), if you move in any miniatures-related circles\u2026","rel":"","context":"In &quot;Shipping Stories&quot;","block_context":{"text":"Shipping Stories","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shipping-stories\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2025\/08\/Tariffs.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2025\/08\/Tariffs.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2025\/08\/Tariffs.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":13972,"url":"https:\/\/www.brigademodels.co.uk\/Blog\/2023\/09\/instant-re-play\/","url_meta":{"origin":11079,"position":5},"title":"Instant RE-PLAY","author":"Tony","date":"September 26, 2023","format":false,"excerpt":"A three part post today - starting with the news that we're attending a new show in the Royal Engineers Museum in Gillingham, Kent. It's been organised at rather short notice, and is taking place on October 28th. If nothing else it should be an interesting venue, set as we\u2026","rel":"","context":"In &quot;Shows&quot;","block_context":{"text":"Shows","link":"https:\/\/www.brigademodels.co.uk\/Blog\/category\/shows\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/09\/RE-PLAY-e1695722529546.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/09\/RE-PLAY-e1695722529546.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/09\/RE-PLAY-e1695722529546.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.brigademodels.co.uk\/Blog\/wp-content\/uploads\/2023\/09\/RE-PLAY-e1695722529546.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/posts\/11079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/comments?post=11079"}],"version-history":[{"count":4,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/posts\/11079\/revisions"}],"predecessor-version":[{"id":11083,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/posts\/11079\/revisions\/11083"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/media\/11081"}],"wp:attachment":[{"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/media?parent=11079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/categories?post=11079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brigademodels.co.uk\/Blog\/wp-json\/wp\/v2\/tags?post=11079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}