Our dear old friends the Royal Mail are at it again. Back in April they introduced a completely new price structure for UK packages with two new categories, small and large package, replacing the old parcel category. They also reviewed (ie increased) prices for overseas packages.
After a while with the new system we’ve been able to take stock of how this has affected us. The good news is that most of the inland parcels we send are still either large letters or small packages, so there’s no need for us to change our UK prices at all.
The main change for overseas parcels is that the minimum price for the smallest package has gone up again; we’ve had a few very small orders where the cost of the postage has been such that the total value of the order (goods plus shipping) has barely covered the postage costs, so we have ended up making very little if anything on those orders. So we’ve increased the minimum cost for an order by £1 for all overseas orders (Europe and elsewhere) BUT at the same time we have also decreased the percentage component of the shipping charge. The overall effect of this is to make very small orders quite expensive to ship (a couple of packs of flight stands or fighters, for example, is going to cost more in postage than the stands are worth – this is unfortunate, but it reflects the actual costs to us). But large orders won’t be a great deal more expensive, if at all (very large orders will actually see their shipping charges drop).
A further change we’re going to make is to introduce additional shipping charges for large/heavy items which don’t fit well in our percentage-based system. In particular this is aimed at the Celtos books, which weigh a ridiculous amount (the rulebook is getting on for a kilo !) and always leave us out of pocket on shipping costs. So these will now attract a higher percentage rate than other items. We show the cost of shipping on each item’s individual page on the website so it should all be very clear, but to emphasis this, any item that we categorise as heavy will have a weight symbol (below) shown next to it.
One advantage of having implemented this is that we can also do the reverse for lighter items that we can justify charging less in shipping. These include small-scale aeronef and spaceship fighters, Land Ironclads contraptions etc. These will have a feather symbol shown on their page to signify that the postage charges are lower.
So that’s it for now – hopefully these changes will keep our shipping charges reasonably accurate (until the next set of Royal Mail updates !).