I feel like we’re fighting a constant stream of niggling problems at the moment. PayPal are rolling out updates to their shopping cart software which keep breaking (if only temporarily) our website in minor but irritating ways – firstly there was the issue with shipping costs, which was then followed by the (fortunately brief) problem with VAT calculations. Touching as much wood as I can find, I think I’ve solved (or worked around) both of these.
The Brigade printer (barely two years old) has been playing up and the black heads are constantly clogging, which is costing a fortune in ink for head cleaning – to the extent that a new printer might be cheaper than the ink cartridges I keep buying. The last gasp is a third-party head cleaning kit, so wish me luck with that …
The latest one ? Back in early November I noticed we were getting low on flying stands and put in an order to get us through the sale. We received a partial order before Christmas (most of the black stands but no clear) and we’ve now been told that the manufacturer’s injection moulding machine is out of action and it could be weeks or even months before we get any more of either type. This is a pretty critical item to run out of, since they are supplied in all Aeronef fleet, flotilla and starter packs.
So at the moment we’re limited to just black bases. However, as an alternative they’re offered us white flying stands so we’ve ordered a big batch of those and will be using them as replacements in Aeronef fleet packs as soon as they arrive.
On the plus side, yesterday I cleared the order backlog and everything up until the end of this weekend has been cast up, packed and will be sent later today (woo-hoo !). And Phil has been churning out moulds like there’s no tomorrow, so the new release list is looking good 🙂
Pingback: All in White – Brigade Models