Service Update

We’re still ploughing on amid the lockdown, orders are up a little on what we’d usually expect this time of year so you’re all obviously keeping busy hobby-wise. As previously mentioned, we’re trying to limit our trips to the post office and workshop so there could be a 3-4 day lag between orders being received and sent out, but we are keeping up with demand currently. And of course it’s Easter next weekend, so we’ll be off for four days anyway.

One thing that has come to our attention is the suspension of Royal Mail services to certain parts of the world – there’s a full list on their website here.

Of the countries currently under suspension, the only one we would expect to receive orders from is New Zealand – we have a number of regular customers in the land of the long white cloud. Currently there are no Royal Mail or Parcelforce services, some couriers aren’t shipping there and those that do are either eye-wateringly expensive or slow (14 day+) economy services (and still not cheap). So if we do receive any orders from there, we’ll contact you about options. We can either hang onto the order until services resume, or we can investigate available couriers, but we might need to make an additional charge depending on how much these cost.

**EDIT** – typical ! The day after we posted this, New Zealand was no longer listed as Under Suspension, so we should be OK to post there again.

Another show update, which is not unexpected, is that Broadside has been postponed – the Milton Hundred club are hoping to reschedule for later in the year, possibly in the weekend vacated by SELWG, but as the venue in which the show is held is currently closed, nothing can be finalised for some time.

Tomorrow we’ll be starting a 3-day streak of new releases in the Small Scale Scenery range. Like all our releases over the next few weeks, they will all be discounted for the first three weeks following release, and each for each purchase we’ll be making a small donation to the HEROES fund for NHS workers. And yes, we’ll probably remind you of this in every post we make during that time and we make no apologies for it.